In today’s rapidly evolving healthcare environment, effective revenue cycle management is critical for enhancing organization profitability and operational efficiency. This presentation will provide leaders with actionable insights and strategies to ensure the practice’s RCM processes lead to improved financial performance and patient satisfaction.

Learning Objectives:

1.    Understand the key components of the RCM process including patient registration including eligibility and verification of benefits, claim submission process, payment processing, denial management, A/R management, and reports.

2.    Identify common revenue cycle challenges including common billing errors, delayed reimbursement, staff training, and compliance issues, and how to analyze the impact on revenue.

3.    Implement metrics, benchmarks and data to identify trends to inform revised processes.

4.    Evaluate existing software and other technology solutions to automate processes and improve efficiency.

About our Speaker:

Tracy Bird has over 40 years’ healthcare management and consulting experience in the areas of practice operations, front office workflow, revenue cycle management, coding, documentation, staff training, communications, risk and compliance, policy and procedure development, practice start-ups, and workflow redesign for value based care. Her experience includes work with private practices, hospital based practices, rural health clinics, and FQHC’s. She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC) a Certified Professional Medical Coding Curriculum instructor (CPC-I). After registering, you will receive a confirmation email containing information about joining the webinar.