Washington State Healthcare Leaders Association

Monthly Member Webinar Program: always free for WSHLA Members

Free Education Without Leaving Your Office

Washington State Healthcare Leaders Association is dedicated to providing continuing education to our members. In addition to our annual conference, we offer free monthly webinars - providing members and their staff education from the comfort and ease of the office. Attending a webinar is a great way to learn from industry experts on hot topics in healthcare and earn CE credit. Webinars are 60-90 minutes long, offered live, and include a Q&A session with the speakers. Webinars are also recorded and available for our members on-demand so you can learn when you have time. We keep a minimum of one year's worth of monthly webinars catalogued.

WSHLA Members, how to register for our webinars:

SIGN IN to your Member Center using your username/password. The SIGN IN button is located on the top left of the page.
From your Member Center, select the "Online | On Demand Education" button for registration and access to our webinars.

Upcoming Webinars:

Tuesday, May 12 - 10:00 AM Pacific (60 minutes)

Past the Chatbot: Real AI Uses for Healthcare Administrators

ABOUT THE WEBINAR:

Most of us have tried ChatGPT by now. Far fewer are actually using AI to take real work off our plates; the kind of work that used to eat a week can now be done in an afternoon.

In this session, we'll walk through some real case studies from healthcare practices that are putting Claude, ChatGPT, and Manus to work on the problems we all recognize: payer dynamics, operational headaches, and the communications piece of leadership. This session will take an honest look at what's working, where these tools still fall short, and where real leverage can make a difference.

You'll leave with a clearer sense of where AI fits in your practice and where to start.

ABOUT THE SPEAKER:

Cameron M. Cox, III, MHA, FACMPE is President e3c3 consulting. Cam is the MacGyver of healthcare business management, and he’s a man with a mission: to help medical practices thrive. Once a practice administrator himself, e3c3 consulting offers consulting services to physicians looking to start a practice, improve business operations, or develop strategies for enhanced business opportunities.. Cam and his team have worked with more than 500 medical practices ranging in size from one part-time physician to over 50 providers in virtually every medical specialty. Cam is a Fellow of the American College of Medical Practice Executives. He also has undergraduate and graduate degrees in Healthcare Administration from the University of North Carolina. He regularly speaks to national and regional organizations on a broad range of healthcare topics.

After registering, you will receive a confirmation email containing information about joining the webinar.

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Tuesday, June 9 - 10:00 AM Pacific (60 minutes)

Are You Okay? Addressing Employee Mental Health - Gretchen Napier, MSHA, SHRM- SCP, FACMPE

ABOUT THE WEBINAR:

We have learned from world-class athletes at the top of their games, like Naomi Osaka, Michael Phelps, and Simone Biles, how they must prioritize their mental, as well as physical health. Working in healthcare is a stressful environment on a good day. A leadership style that includes “put on your game face” and “tough it out” will struggle to meet the needs of their patients and the practice while also addressing the mental health needs of their employees. In this session, we focus on concrete strategies practice leaders can implement to make an immediate impact.

Objectives:

- Describe the factors bringing employee mental health to the forefront of HR discussions

- Identify strategies for improving individual mental health

- Develop practice-wide improvements for improving employee mental health

ABOUT OUR SPEAKER:

Gretchen Napier is a Medical Practice Consultant at SVMIC working with physician offices to maximize their human resources by creating cultures that are clear, kind, inclusive, and inspiring. She is certified with the Society for Human Resource Management (SHRM) as a Senior Certified Professional and is a Fellow of the American College of Medical Practice Executives. She has been a healthcare leader for over 25 years. Gretchen earned a Bachelor’s in Human and Organizational Development from Vanderbilt and a Master’s in Healthcare Administration from UAB (University of Alabama at Birmingham).

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